Sunday, August 2, 2015

World We Imagine Pitch: Naturel Selection


(Via blog.freepeople.com)


Company: Naturel Selection
Mission: Delivering quality apparel using organic materials and reclaimed fabrics from other clothing companies' productions. Making the optimal use of all available resources and minimizing waste.

In today's world of fast fashion, we seldom take a double take when purchasing cheap clothing as a pastime. Fast fashion companies such as H&M and Forever 21 have been both a blessing and a nightmare to us: while we are able to dress fashionably in these affordable apparels inspired by runway trends, we are now facing the ever-growing textile waste in landfills and pollution from synthetic chemicals.

We can't stop fast fashion, but we can work alongside it and ensure that surplus resources are allocated efficiently. Naturel Selection is a design studio that buys discarded materials such as leftover yarns from the clothing factories and combines them with organic textiles to create hybrids made of both recycled and sustainable raw materials. Our label uses sustainable and pesticide-free dyes made of Indigo plants, coffee, and other organic sources. As our company grows, we aim to open dying factories in underprivileged countries/communities to generate local jobs. We introduce special collaborations with designers who see eye to eye on our environmental objective. On the tag of each item, the calculated carbon footprint would be listed--allowing our customers to see not only the price but also the environmental cost of fashion. All apparels are hand-made with care and hope for a greener planet.

Our design label envisions itself to bring a green touch to modern fashion and inspire more companies to care for our environment. Naturel Selection deserves Anima Mundi Development Partners' consideration for investment as we not only cut down pre-consumer textile waste but also invite consumers to contribute to a better common future.

Monday, July 20, 2015

Reading Post #7

The story of Usha sheds light on how "empowerment" of women is ultimately what will stop the abusing and trafficking of women in some communities. Usha is a 28-year-old woman who graduated  from college with a degree in hotel management, a rare case in her community of Dalits, or the "Untouchables", lower-caste people with dark complexions. Her community was controlled by a man named Akka, a higher-caste man who constantly abused the Dalits. Authorities turned a blind eye on all him and his gang's violent behaviors since they received cash bribes and the Dalits are considered lower-caste people. Long story short, Akka was enraged by Usha one day when she filed a complaint regarding his assault of a woman and threatened to pour acid on her. Usha, well-educated and fearless, did not back out and her bravery encouraged the other Dalits, who finally helped her fight back by attacking Akka's gang with stones. The case was brought to court and Akka's bail hearing turned into a gory killing as the enraged women with their new-found courage stabbed Akka to death. The Dalit women decided to all claim responsibility so no individual would be culpable for a murder.

Murder should not be condoned, but in this case, the women were eradicating a public menace for self-defense since no police or government was protecting their safety. The women left behind the traditional "virtues" of being docile and passive, in exchange for their own well-being. "Empowerment" of women can be a dangerous concept sometimes when individual female stands up for herself without any defense or protection. However, when all women stand their ground and unite for counterattack, the chances of winning increase. Asylums for abused women should be available to these women as they fight for their own rights.  

Thursday, July 16, 2015

Taiwan's Dust Explosion

About three weeks ago, an explosion caused by ignited colored powder injured nearly 500 people at the "Color Play Asia" party in Bali District, New Taipei, Taiwan. Approximately 200 people were left in critical condition and as of yesterday, there has been seven fatalities. The tragedy was named the "worst incident of mass injury in New Taipei". The "Color Play Asia" party was inspired by "Holi", or the "festival of colors", a Hindu religious festival celebrated in countries like India and Nepal. Experts have warned that if the material used for the colored powder were combustible, a dust explosion may ensue. On June 27, 2015, over 1000 party-goers participated in the color party held at Formosa Fun Coast Water Park. Spectators were immersed in the dense dust cloud when a sudden fire swept over the concert stage. Because the powder caught fire immediately, many people were burnt on limbs and torsos. The materials used for the colored powder were identified to be corn-starch and food colorings, and were not supposed to used under high temperature. Water spray that was supposed to reduce risk was not used, and many participants were smoking cigarettes at the event. The investigation for the exact reason that triggered the fiery blast is still underway.

Most of the injured were teenagers or students in their twenties. They are being treated in 54 hospitals across Taiwan, and some were transferred to Hong Kong and Shanghai. After the incident the water park was shut down and the organizer was detained for investigation. Victims suffer from over 50% burn and many encounter respiratory problems. 

Monday, July 13, 2015

Reading Post #6

"Half the Sky" has been an eye-opening read so far, giving insight on the lives of the lower-class girls who suffered as involuntary sex slaves. It is truly ironic how the countries that are the most sexually oppressed have the most underage trafficked girls. The most infuriating part to me is where Nick was having a conversation with the Indian border guard regarding the the trucks transferring numerous Nepali girls to brothels. According to the border guard, the poorer girls from Nepal were to satisfy the need of young Indian males because the "decent" and "middle-class/higher-class" Indian girls are supposed to be saved (for marriage). Basically, 1) poor girls inevitably become sacrificial lambs since in this society good girls need to stay chaste 2) poor girls aren't good girls.  Whether it is based on Indian religious belief or not, there is something fundamentally wrong with this society that has extreme double standards for different genders and allows their people to exploit young girls from poor backgrounds. First of all, the close-minded view of the Indian culture should be changed: girls should not be judged by whether their hymens are intact or not. While that one may take longer to change (since it's probably based on some kind of religious belief),  the least they can do is to respect basic human rights and allow the girls to choose their own career paths. It is hard to believe that the young men who are educated in society with such twisted values and morals can grow up to be righteous human beings, let alone the girls who are tortured all the best years in their lives.

"Neth and Momm underscore that many prostitutes are neither acting freely nor enslaved, but living in a world etched in ambiguities somewhere between those two extremes." The stories of Neth and Momm, two trafficked cambodian girls, demonstrated how more complicated reasons are involved in the prostitution of young girls. In Momm's case, she was drugged and became addicted to meth, making her inseparable from the brothel. Neth left and happily married, but was soon discouraged by the fear of AIDs. Their pasts as prostitutes are not something they can simply walk away from. To help these girls, we need to understand their stories in order to find the right remedy to their problems. 

Saturday, July 11, 2015

[Final] Green Roofs

[Expert Article] Green Roofs

Via buzzbuzzhome.com

As cities grow rapidly, more buildings are being built in higher altitudes. Buildings are replacing what have once been grasslands and forests, raising the local temperatures of such metropolitan areas. When we take a look at the conventional roof in an urban environment, it is often a barren concrete desert with unfavorable conditions such as high temperature contrasts and harsh winds. To mitigate the various environmental issues we’re facing, we want to make a reverse turn and transform these concrete deserts back into grasslands, this time at elevated levels.





Historically, green roofs have appeared on the prairies in U.S.—sod houses constructed with the sod of thickly-rooted prairie grass. These living roofs were invented because of the lack of other building materials like wood or stones. Nowadays, architects and planners increasingly turn to green roofs not because of shortage of building materials but for aesthetic and environmental reasons. When it comes to energy saving for buildings, instead of setting up solar panels, nourishing a green roof can offer a better use of space.

Benefits of Green Roofs

Via roofmeadow.com
  • Reduced energy use and air pollution
  • Enhanced human health and comfort
  • Improved storm water management
  • Revamped look for a lackluster rooftop


It is no news that air pollution has been a problem in cities. Green roofs add layers of insulation to buildings, thereby reducing the energy used for cooling and heating systems.  They also cut down air pollution, since air conditioning is directly linked to greenhouse gas emissions. In addition, vegetation cleans the air by removing air pollutants through dry deposition and carbon sequestration (epa.gov).

Ever walked across an outdoor parking lot on a sizzling hot summer day? If yes, then you have experienced the urban heat island effect. Urban heat island describes the condition in which cities are hotter than the surrounding rural areas. Because cities tend to have a lot more dark surfaces and fewer green covers, more heat is absorbed. According to EPA statistics, the annual mean temperature of a city with one million or more can be 1.8-5.4°F warmer than its surroundings. In New York City’s case, it is 7°F hotter than Westchester suburbs. Green roofs alleviate this issue by providing shade and removing heat through evapotranspiration, a process in which air is cooled by water evaporating from the plant leaves.

Green roofs reduce storm water runoff and filter pollutants from rainfalls. In some cities that rain often, rainwater can overflow the sewer and causes pollution and diseases.

Via Inhabitat.com
In addition, a rooftop garden allows city dwellers quick retreats from the bustling city, being right above their apartment homes or offices. The greeneries can attract birds and butterflies, forming small ecosystems of their own. In contrast to the dreary concrete rooftop, green roofs are like a breeze of fresh air in city dwelling.

There are two main types of green roof systems: extensive and intensive. Extensive green roof system is the more common of the two, weighing 15 to 50 pounds per square foot. Since the plant media are shallow—about 1.6 to 6 inches thick, extensive roofs are not designed for public access or being walked on. These are easy to add onto existing roofs and suitable for single or multi-family residential buildings. With the emergence of modular roof products, people are given the option of instantly installing pre-grown green roofs that fit together like giant puzzles. The downside is that plant choices are limited to those with shallow root systems. Intensive green roofs are relatively complex and can accommodate almost all types of plants as well as walkways and benches. The planting media, usually over a foot, creates a load of up to 150 pounds per square foot. Due to the heavier extra load, it’s more cost-efficient to incorporate the intensive green roof and its irrigation system in the initial building design and construction. An example of green roof in the U.S. that uses both systems is the rooftop meadow at Chicago City Hall.

Taking it to the Next Level: Roof Farming

Via afar.com
What’s even better than having a rooftop garden? Having a garden and a source of fresh food. Rooftop farms offer the same perks as gardens, so why not? With emerging rooftop farms, residents and even grocery stores and restaurants are getting high quality and pesticide-free local produce. It is hard to associate farming with cities, but Gotham Greens, a New York based greenhouse business, have been operating rooftop greenhouses that supply local grocers in New York and Chicago. In 2008, Gotham Greens opened the first commercial-scale rooftop greenhouse in the U.S. It yields 100 tons of fresh produce annually and their Brooklyn location, built on top of Whole Foods Market, brings 200 tons more. Additionally, the newest facility in Chicago aims to produce 500 tons a year. Although greenhouses don’t have all the benefits of open-air green roofs, Gotham Green’s irrigation method helps save resources and eliminate the use of pesticide. The hydroponic technique—growing plants without soil and providing them nutrients through water supply, is ideal for urban environments where land and soil are scarce. Its climate-controlled environment also makes year-round harvests possible.


Via cookjenshel.com
Elevated Park: The High Line, New York 


Besides the rooftops of homes, green roof is a versatile concept that can be carried out on other structures such as abandoned infrastructures. High Line, the green strip that runs across Manhattan is a repurposing of the obsolete railway called the West Side Line. Not so long ago, the West Side Line was just an abandoned remnant of concrete and steel that the city was eager to tear down. Nonprofit organization Friends of High Line sees its potential to be reused as a greenway similar to the Promenade Plantee in Paris, and advocates to preserve it. Turns out that the structure is perfect for elevated public amenities. The black steel columns that formerly supported train tracks now prop up the park that is a combination of a promenade, town square, and botanical garden. An elevated park gives an unique experience, visitors can observe the street life and sceneries while being separated from car traffic. 


Worth the Weight?

People who take interest in growing a green roof are often scared away by the initial costs. More complex green roofs such as ones using the intensive system require design expertise and structural analysis. Even the lower-maintenance extensive roofs start at around $8 per square foot. In the long run, however, environmental and economic benefits outweigh the expenses. Green roofs protect the roof membrane and help them last longer. The planting media provide insulation that minimizes building heat gain, bringing down energy demand as much as 75%. In a wider scale, when installed by many, these roofs improve air quality of cities, making them more livable and ultimately more valuable in terms of real estate. Moreover, some cities such as the City of Chicago’s have been giving incentives and grants for growing green roofs. Sounds like a win-win situation for all. It’s a growing trend that rooftops are no longer an afterthought in building design, and not long from now more luscious greeneries will jazz up cityscapes all over the world.



Works Cited

"Green Roofs." EPA United States Environmental Protection Agency. N.p., n.d. Web. 01 June 2015. <http://www.epa.gov/heatisland/mitigation/greenroofs.htm>

"HIGH LINE." BuroHappold Engineering. N.p., n.d. Web. 01 June 2015. <http://www.burohappold.com/projects/project/high-line-160/>

Klinkenborg, Verlyn. "Green Roofs." — National Geographic Magazine. N.p., May 2009. Web. 10 July 2015. < http://ngm.nationalgeographic.com/2009/05/green-roofs/klinkenborg-text>

"Plant Connection, Long Island NY, Green Roofs: Extensive vs. Intensive."Green Roofs: Extensive vs. Intensive. N.p., n.d. Web. 10 July 2015. <http://www.myplantconnection.com/green-roofs-vs.php>

Elliott, Brianna. "Gotham Greens Is Pushing The Scale Of Urban Agriculture With Their Tasty, Pesticide-Free Veggies." The Huffington Post. TheHuffingtonPost.com, 24 Apr. 2014. Web. 10 July 2015. < http://www.huffingtonpost.com/2014/04/24/gotham-greens-urban-agriculture_n_5175724.html>








Monday, July 6, 2015

Reading Post #5: A Brave New World?

Towards the end of the book, Korten took us on a hypothetical trip to his future Real Wealth Economy and described it as such: "This seems to be a truly middle-class society. I've found little evidence of more than modest distinctions between the richest and the poorest in terms of income, asset ownership, size of residence, and consumption." In this new world, everyone is middle-class and content with where he/she is. There are no large international firms no more--every business is human-scaled and locally owned. While I agree with his point that we should focus on creating real wealth (labor, land, healthcare, etc.), I believe that he is oversimplifying the complex problems we've got and throwing out a radical and utopian solution. 

First of all, Korten demonizes Wall Street and claims that they make the public believe that "there is no alternative". Then, he points out that our current capitalist system brings the worst out of us. He recognizes the greed in human nature yet he blames the system for it. It is unclear how in his proposed new world, all humans will be easily-satisfied and have high moral senses. And that is precisely what is missing from his book--he fails to demonstrate how humans can overcome greed and create a corruption-free world. Frankly, Korten's proposal is practically socialist, and his measure is drastic--a complete destruction of the current system. His advices can be useful for smaller sustainable communities, but I don't see it being implemented on a global/national scale. Nonetheless,  his book allows us to see that there are definitely improvements we can make and we should challenge the current system for the better. There can be alternatives. 

Saturday, July 4, 2015

[Expert Article] Green Roofs




As cities grow rapidly, more buildings are being built in higher altitudes. Buildings are replacing what have once been grasslands and forests, raising the local temperatures of such metropolitan areas. When we take a look at the conventional roof in an urban environment, it is often a barren concrete desert with unfavorable conditions such as high temperature contrasts and harsh winds. To mitigate the various environmental issues we’re facing, we want to make a reverse turn and transform these concrete deserts back into grasslands, this time at elevated levels.
   
Historically, green roofs have appeared on the prairies—sod houses constructed with the sod of thickly-rooted prairie grass. These living roofs were invented because of the lack of other building materials like wood or stones. Nowadays, architects and planners increasingly turn to green roofs not because of shortage of building materials but for aesthetic and environmental reasons.


Benefits of Green Roofs
  • Reduced energy use and air pollution 
  • Enhanced human health and comfort
  • Improved storm water management 
  • Revamped look for a lackluster rooftop

It is no news that air pollution has been a problem in cities. Green roofs add layers of insulation to buildings, thereby reducing the energy used for cooling and heating systems.  They also cut down air pollution, since air conditioning is directly linked to greenhouse gas emissions. In addition, vegetation cleans the air by removing air pollutants through dry deposition and carbon sequestration (epa.gov).

Urban heat island describes the condition in which cities are hotter than the surrounding rural areas. Because cities tend to have a lot more dark surfaces and fewer green covers, more heat is absorbed. According to EPA statistics, the annual mean temperature of a city with one million or more can be 1.8-5.4°F warmer than its surroundings. In New York City’s case, it is 7°F hotter than Westchester suburbs. Green roofs alleviate this issue by providing shade and removing heat through evapotranspiration.

Green roofs reduce storm water runoff and filter pollutants from rainfalls. In cities that rain often, rainwater can overflow the sewer and causes pollution and diseases.

A rooftop garden allows city dwellers quick retreats from the bustling city, being right above their apartment home or office. In contrast to the dreary concrete rooftop, green roofs are like a breeze of fresh air in city dwelling.

Taking it to the Next Level: Rooftop Farming



Elevated Park: The High Line, New York


The green strip that runs across Manhattan is a repurposing of the obsolete railway called the West Side Line. The project was constructed in three phases, and took approximately ten years to complete, from initial idea to realization.


Works Cited

"Green Roofs." EPA United States Environmental Protection Agency. N.p., n.d. Web. 01 June 2015. <http://www.epa.gov/heatisland/mitigation/greenroofs.htm>
"HIGH LINE." BuroHappold Engineering. N.p., n.d. Web. 01 June 2015.<http://www.burohappold.com/projects/project/high-line-160/>

Tuesday, June 30, 2015

Reading Post #4


The second part of the book discusses mainly about the author's distaste for Wall Street and why it should be eliminated. From his somewhat dramatic tones and metaphors, it's obvious that Korten loathes the Wall Street Economy and wants it gone ASAP. He would go so far as to compare it to a cancer that needs immediate treatment.
The author suggests that Wall Street Economy should be replaced by Main Street Economy. A Main Street economy is defined as being composed of people "producing real goods and services to provide livelihoods for themselves". This idea may sound superb as Korten has described, but so did Wall Street as a concept/model. Wall Street is supposed to help businesses grow as they sell shares in exchange for profits. However, it surely has to take the blame for the 2008 recession--because of its corruption and lack of regulation. What goes wrong is often the greedy people at play. Similarly, it is hard to say that the Main Street plan will go as smoothly as Korten pictures, and people continue to care solely about self-sustaining. What should be done isn't to simply eliminate the existing model and replace with new one, but to improve and regulate the current model. After all, Wall Street does have its benefits. Many firms' growth would be limited without the current system and the funds generated from it. It would be unfair to say that Wall Street only benefits small group of riches and has absolutely no contribution to local communities. 

Friday, June 26, 2015

New Addition to Apartment Family




Last weekend I came home to a furry orange new friend--Jackie the cat. Jackie is an 8-month old cat who will be staying with me and my apartment housemates for one year due to her owner's housemate's allergy to cats. I've been a dog person all my life so far--my family has owned few german shepherds before I moved to the states. I've never actually thought about adopting a cat since I don't quite know how to interact with them. As expected, Jackie didn't seem too happy about me patting her head, as she responded by biting my hand lightly. She seems a little stressed to be relocated to a new environment at first. Over the past few days, however, she has begun to warm up to us a lot more, squeezing closely to us and playing games. We are still in the process of training her to follow some rules such as not walking on the dining table and dishwasher. She is surely a lot more unpredictable than the dogs I used to have, but I am glad to have this quiet little furball to keep me company. 

Wednesday, June 24, 2015

Reading Post #3: Money=Happiness?

In Agenda for a New Economy, the author states that Wall Street is merely good at making a small group of people extremely wealthy while leaving many of those who work hard still impoverished. He focuses on the point that we should not mistaken money as real wealth since it is "simply a coupon that may be redeemed for goods and services of real intrinsic value". Having watched the Inside Job several times, I am aware that because of systemic corruption of our financial services industry, our money--what we consider as wealth, can mean nothing or disappear overnight. I agree with the author's argument that we should shift the focus from Wall Street (making fast money) to Main Street (creating livelihoods).

Asides from Wall Street's corruption, I believe that the value and attitude of the public should be changed in order to solve our problems. Our society largely uses monetary wealth to determine people's success and overlooks other social/environmental problems. We give attention to TV shows such as Keeping Up with the Kardashians and Rich Kids of Beverly Hills, making the riches even richer. While we may deride them, some people more or less admire or envy their fithly rich yet seemingly effortless lifestyles. Because of Wall Street and the media, many people are even more certain that money brings happiness. Instead of worshipping the riches and contemplating how to make quick cash, we should look into how to live more sustainably and efficiently, putting every human resource to good uses and finding ways for the environment to accommodate the ever-growing population. 

Friday, June 19, 2015

Reverse Culture Shock

Returning to the states from Italy a month ago, I have been experiencing mild reverse culture shock. Having moved from Taiwan to the states as a teen, I've moved around quite a bit and can easily adapt to different environments. Nonetheless, I can't help but compare places and I definitely miss the picturesque European cities. Reverse culture shock is typically described in four stages--disengagement, initial euphoria, hostility, and readjustment. First of all, disengagement began before departing from the foreign country, when I felt reluctant and sad about leaving. Secondly, euphora is the stage when I was excited about reentering and reuniting with family and friends. Then, irritability and hostility can happen when reality falls short of expectations. Lastly, I eventually readjust to the states again. Being in a country where the architecture and culture are so rich, I had to take some time to get used to the relatively new country I live in and it's lack of history in terms of cityscape. I notice we have so much more spaces here in the states that we rarely have to be concerned about using them efficiently. On the good side, I appreciate the California sun much more after spending half of the semester in gloomy and cold weather. Furthermore, thanks to my family and friends, I've been readjusting and enjoying SoCal a lot being constantly engaging in social events and fun-filled weekends hiking and strolling around the beach. All in all, I am thankful that I am able to see and live in different places in the world and learn to truly appreciate each of its beauty.

Tuesday, June 16, 2015

Reading Post #2: The True Cost of Fast Food


Eating fast food has been my guilty pleasure since I was little partially because I was rarely given the freedom to do so. My family has always believed in eating healthy, so fast food is usually the last option when it comes to picking what to eat for a meal. On rare occasions like a family road trip, where we didn't have time to find a sit-down restaurant, my parents would grant us the precious permission to indulge some McDonalds burgers and fries. After moving to the states, and especially after starting college, I've become a slightly more frequent visitor to the various fast food chains California's got to offer. I know it's not the best for my health, but the food is cheap and tastywhat's not to love? Nonetheless, after reading Michael Pollan's Omnivore's Dilemma, I realize that fast food cost us way more than its surface value. In fact, we compensate for eating unhealthy indirectly through taxes and health care. Here's the quote that reminds me about how I should be a responsible eater:
“The ninety-nine cent price of a fast-food hamburger simply doesn't take account of that meal's true cost--to soil, oil, public health, the public purse, etc., costs which are never charged directly to the consumer but, indirectly and invisibly, to the taxpayer (in the form of subsidies), the health care system (in the form of food-borne illnesses and obesity), and the environment (in the form of pollution), not to mention the welfare of the workers in the feedlot and the slaughterhouse and the welfare of the animals themselves.” 

                                        

                                                                                                                           -Omnivore’s Dilemma, Michael Pollan

It's probably impossible to completely get rid of fast food from Americans' diet, but moderation is always the way to go and something that we need to work on. Hopefully, if we cut down our consumption of fast food, we can reduce the harms these "cheap" meals bring to our health and environment. 

Friday, June 12, 2015

Seeing Blue

I recently overheard a conversation about the harms of blue lights from electronic devices. It may not be news to some people but I wanted to look more into it and share what I learned.



Nowadays, with artificial lights and electronic devices being so common and accessible, most people do not give second thoughts about leaving lights on or staring at their smartphone screens for excessive amount of time. But according to research, being constantly exposed to light at night can in fact be harmful to human health. The problem is the blue wavelengths in ordinary white lights. Blue lightbeneficial during daytime as it boosts energy and mood—can cause insomnia at night and disrupt the production of melatonin, a hormone that regulate sleep and wake cycles. The lack of melatonin is associated with high rates of cancers, diabetes, and other diseases. It's also been found out that blue light causes high retinal stress that can potentially lead to blindness. Fluorescent lightbulbs and LED lights are more energy-efficient than the traditional incandescent lightbulbs, but they produce more blue light. Ways of reducing the effects of blue light include coating on lightbulbs and wearing blocking glasses.



Learning about the harms of blue light, I begin to hesitate about using my phone so often and reading books on tablets. I realize that theres bound to be downsides about our excessive, almost limitless, usage of electronic devices. 

Tuesday, June 9, 2015

Reading Post #1: A Corn-Packed Food Chain

First learning about how immensely corn contributes to our diet, I was astonished and had to agree that it is a miraculous plant and true blessing to human population. I appreciate the fact that the crop offers so much convenience in my daily life. From the fresh produces to processed food, most products we pick up from the supermarket, where we thought is supposed to offer biodiversity, more or less has something to do with corn. Having a natural ingredient that is so versatile and easy to obtain sounds too perfect. There are downsides to this massive production of corn. I realize that due to our dependence on corn, the breeders are able to take advantage by introducing new hybrid corn that has better yields. Corporation who sees profits in breeding the corns, plays a great role in keeping consumers interested, as Michael Pollan observed:

“The corporation, assured for the first time of a return on its investment in breeding, showered corn with attention—R&D, promotion, advertising—and the plant responded, multiplying its fruitfulness year after year.”

-Omnivore’s Dilemma, Michael Pollan


If we are what we eat, I wonder what would become of us when the food we consume the mostcorn, is no longer so organic and is constantly modified by breeders. 

Friday, June 5, 2015

Job Memo | Restaurant Hostess

A restaurant hostess is the person who greets guests upon their arrival and keeps them updated with their order statuses or wait time. At most sit-down restaurants, a host or hostess will readily welcome the guests at the door, making sure that all their needs are met while they are waiting to be seated.

These are the descriptions that summarize the duties of a restaurant hostess:
  • Representative
  • Patrol
  • Mediator

Representative
  • Present a positive image of the restaurant
  • Take phone calls for reservations, take-out orders, and other inquiries
  • Ensure that all guests are having a good time
Similar to a hotel concierge, a hostess is the first employee that the guests will interact with. My exchange with the arrival guests conveys the overall hospitality of the restaurant. Being the first impression of a high-end Japanese restaurant, I am required to present an appealing and proper image as instructed by the manager. Although there is no uniform, it is important to dress in business casual attires and maintain a clean appearance. Upon guests’ arrival, I step out of my station, welcome them with an enthusiastic yet polite tone, and make a 45-degree bow. When tables are available, I escort guests to their seats and wish them a pleasurable meal. When there is a wait, I ask them to take a seat and offer refreshments. I will inform them on wait time or take-out order statuses. It is my duty to make sure that everything flows smoothly, that no guests are left unattended, and that the restaurant leaves a positive impression that attracts repeat customers.


Patrol
  • Monitor the dining section for open and clean table
  • Take note of the table rotation on dining occupancy chart and estimate wait time
  • Check constantly on the number of menus in the front and in the dining section
The first thing I am required to do is to memorize the plan of the restaurant and the numbers representing each table, booth, and tatami/private room. A hostess’s job is not only greeting at the front, but also constantly patrolling in the dining sections and mentally taking notes of the tables’ statuses. After taking reservations, I inform the busboys with the numbers of guests and which tables to arrange for accommodating larger parties. I make sure that the servers are each assigned a fair amount of tables, not too few or too many at once. In addition, I keep track of the menus available for the guests at the front, fetching them from back of the dining section when needed.


Mediator
  • Communicate with guests when problems occur
  • Seek resolutions for unsatisfied guests

Occasionally, guests will be unsatisfied with the restaurant’s service, usually at instances when the restaurant’s packed and wait time is long. As the hostess I need to maintain the orderliness at the waiting area. Guests may complain about how slow it is or that they could not be seated at a table they prefer. It is important for me to be patient and try to communicate with the guests.